This is a general template provided for convenience and is not legal advice. Have a qualified attorney review it before you rely on it.
What this policy covers
This policy explains what information Instant Water Heater Repairs collects by phone and through this website, how we use it and the choices you have. We do not use contact forms or a published email address; the phone is our only contact channel.
Information we collect
- Information you give us: your name, phone number, address or neighborhood and the details you tell us when you call.
- Information collected automatically: basic technical data such as browser type, pages visited and approximate location, collected through cookies or similar tools if analytics are enabled.
- Call information: if we use call tracking, the caller's number and call details may be recorded to measure marketing and improve service.
How we use information
- To respond to your call and schedule and perform service.
- To send estimates, invoices and service follow-ups.
- To understand how the website is used and improve it.
- To meet legal, tax and safety obligations.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate (for example, scheduling, analytics, call handling and payment processing), with parts suppliers when needed to complete a job, and when required by law.
Cookies and analytics
This website may use cookies or similar technologies to measure traffic and performance. You can control cookies in your browser settings.
Retention and security
We keep information for as long as needed to provide service and meet legal and accounting requirements. We use reasonable safeguards, but no online system is completely secure.
Your choices
You can ask us to access, correct or delete personal information we hold about you, subject to legal requirements. You can opt out of marketing calls at any time. Call (425) 380-0225 to make a request.
Children
This website is intended for adults. We do not knowingly collect information from children.
Changes and contact
We may update this policy and will change the date above when we do. Questions? Call (425) 380-0225, available 24/7.